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Return Policy Coffee
We do not accept returns on coffee due to the perishable nature of coffee. However, we are quite willing to resolve problems as they arise. If you have any issues with your coffee, or if there are errors in your order, please contact us at orders@kavatcoffee.com within 2 days of receiving your order. We will do our best to ensure that you are satisfied.
Return Policy Merchandise (non-coffee items).
We would like you to be satisfied with your purchase. All Returns or Exchanges on merchandise (non-coffee) items must be done within 30 days of the purchase date. Items purchased online can only be returned to the Headquarters of our roasters facilities. Please email your order number, name, reason for a Return/Exchange, and the item and quantity you wish to Return/Exchange to orders@kavatcoffee.com. We will contact you with information on how your return will be processed. We will not refund the price of shipping.
All returns should be sent to:
Groundwork Coffee Roasters
Attn: Customer Service/Kavat Coffee
5457 Cleon Ave
North Hollywood, CA
91601
USA